I used to be on AA flight 487 yesterday likely from San Diego to Charlotte. I just need to praise a flight attendant that went outside of the day by day routines of her position. She was so well mannered & pleasant and willing to share her activities and also make me sense much more snug.
Flight from Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The initial flight left forty five minutes late generating us miss out on our connecting flight to Harrisburg, Pa. Informed the next flight would be at midnight so we wait until eventually then (I'm with my disabled 84 year old mom) At midnight we've been explained to the flight was cancelled, there have been no motels available and the following flight was 12 the next day.
I am so impressed by Tracy Miller inside the reservations Division. I unintentionally booked a flight to the incorrect location and was freaking out, and she labored with me to not just get me to the proper vacation spot and also uncovered precisely the same value.
I traveled incredibly not too long ago on a person of your planes, I have constantly been pleased nevertheless, this knowledge remaining me Along with the dilemma, “Why really should I exploit this airline?â€. I still left L.A. to fly to Phoenix I used to be returning property following caring for my sister and required to get house without delay since my partner was hurt in your house. Ahead of the airplane remaining there were Computer system issues and when we landed the ramp wouldn’t open up we needed to be “towed †to a different gate. “We did not disembark within the plane right up until the final demand my subsequent flight. I know that there are problems that happen though the service was Lower than specifications. At no time did any person say we are sorry, besides the pilot mentioned, “Nicely I don’t understand what to convey matters materialize, I assume sorry will be superior.
january 26 my son flew non stop from st. louis to laguardia airport new york. He arrived, his baggage didn’t. He claimed within the airport that his bag did not come off the airplane. The Woman within the booth checked the claim ticket. The bag experienced not left St. Louis. She gave him a locator selection and advised him they'd be contacting him soon. They might not discover it so they sent him a sort to fill out of his possessions while in the bag. He despatched it in.
Worst Airline ever?!?! Misplaced my luggage in Charlotte NC, February 6 after providing it (together with my wife’s) to two attendants within the baggage belt for returning travellers. Hers arrived in on our flight, mine did not. Now eleven days later and after getting passed through telephone hell and some quite non caring people today, I've had no Call from any person. The common solution is “we remain trying to Find your luggageâ€. Their questionnaire and all forms are already sent to Baggage Assert Division but no one really appears to be interested in performing nearly anything to ease their problems.
What I desire to ask from American Airlines is could you guys make sure you waive this price for us. I do know I termed in now and paid the different, but if you fellas can make sure you help us out, that could indicate a lot for our loved ones in this holiday.
I booked a visit to Cabo,Mx.with AA vacations.Around the returned excursion we ended up booked with USAir.the flight was cancelled due to the fact according to the agent there was no airplane to fly us back again to Monterey.We had to invest
I'd some very constructive advice to give them to stay away from this Down the road, but was unable to ascertain connection with them.
PS I had her around the return flight and it had been evenm much better she life within the Phillie location and I lived in exactly the same spot for pair yrs so we had a discussion about that .
I have usually been a loyal purchaser to AA and don't imagine any within your consumers must be addressed in this fashion!
I won't ever be use AA yet again!! I booked a flight for me and my son to affix our relatives on family vacation. Prolonged Tale shorter something came up and we're not able to go at this time. I known as your business with about a months notice. Canceled the fight with cellphone rep John; who was really polite. He didn't say anything about the quantity of charge I might be take place for canceling the flight. I referred to as back to question regarding the charge and I had been instructed which i could well be charge $200 by AA and $fifty through the source I utilized to book the flight for every man or woman. Which i would've a $15 credit score for every individual… I asked to talk to her supervisor and Michelle Morgan was the person I future talked to. She was no help, I questioned to speak to her supervisor and he or she mentioned that there was no one above her. I told her that I was positive that there was an individual previously mentioned her. Last but not least she said that I could head to the customer relations World wide web-web site. Once more I asked her 2 times for her supervisor’s identify and he or she replied shopper relations. I all over again instructed her I preferred the title of her immediate supervisor, the Our site person who she reported to…the title supplied was Jalia Elisidi .
On October twentieth of this calendar year I'd the unlucky opportunity to fly American Airlines from Myrtle Seashore to Jackson with the final leg being from Washington the Jackson. This was an 8 pm flight (AA3879) which ought to have been a tranquil and relatively relaxing flight At the moment of night but was became pure distress by a impolite and unhelpful attendant. I didn’t get her title because her tag was turned backward but given that she was the only real attendant to the airplane her identity shouldn’t be too challenging to form out. As I generate this I comprehend the futility of my grievance since I will occur off sounding just like a disgruntled passenger who exaggerates a Tale to create some extent. Be that as it may well, I'll let you know what occurred realizing which the fellow sitting close to me and the women across the aisle can confirm what I say. The 2 ladies over the aisle do the job with me and as we deplaned created the remark that “she definitely experienced it in to suit your needsâ€. I handle a Particular investigations device for an insurance company. We experienced gone to Myrtle Seashore to get a seminar and had to return by means of Washington. Our flight wasn't full but was probably 80 to 85 % of potential. I had the aisle seat of 10C. My seatmate was a pleasant younger person that I'd describe as sturdy. He was around 5 foot nine inches and weighed 350# or so. He did all he could to confine himself to his Area authorized but some items just don’t get the job done. The center armrest don't just would not arrive down but could not even be viewed because it was halfway of his correct shoulder. Even though I'm not large, I'd to sit at an uncomfortable angle to suit within the seat since his ideal facet would've been guiding my still left shoulder if I attempted to sit normally during the seat. My approach was to verify the airplane had boarded In order not to have some other person’s seat and afterwards shift to a far more comfy seat. I had my eye within the window seat two rows up which was an exit row. A smallish Woman sat from the aisle seat and we would've all been relaxed. Here's in which factors crumble. As I had been watching for the doorways to shut I used to be searching up the aisle and found the attendant go in excess of to Stacy Pickering, our condition auditor who I transpired to be aware of, and say something to him and movement to an empty row a number of rows driving him. He thanked her and got up to move on the seat the attendant pointed him to. I listened to the doors close and a couple of minutes later the attendant walked to the back again And that i questioned Should the plane was completely boarded.
My spouse And that i need to praise our flight attendant whose identify was Rhonda. It's been many years because we are already addressed so royally by a flight attendant. Nowadays, most flight attendants “do their occupation’, but putting forth no excess hard work. Rhonda radiated along with her like for her task and her delight in American Airlines. I believe she is among your senior flight attendants, Incidentally she introduced herself. We want that you should Get hold of Rhonda and praise her for being these an quite excellent personnel and Remarkable flight attendant.